The Four Questions of Hospital Positioning
Let’s Play 20 (Marketing) Questions
Believe it or Not, Radio is Still an Effective Direct Response Mechanism
Using Direct Response to Enhance Your Trade Show Efforts
If You Build it, They Won’t Necessarily Come: The Case for Customer Relationship Management in Healthcare
Implementing a “Customer-Centric” Nurse Recruitment Program
How Customer Relationship Management Can Help Your Hospital Improve Its Bottom Line and Achieve Its Mission